2014 Launch X431 V+ V plus technical support
Our customer get the Launch V+, give us the serial number and usage country, after we open the software authorization, let he donwload the software to use, he tell us this launch V+ can download all the files get to "decompression succeeded", but stays there no installation is done. It should install automaticaly, When i press to return back i get "failed to get data ,Please retry". He power off the V+. After he restart the launch V+ again, software is installed ready and can test cars.
Analysis: for this launch V+, you need to pay attention to the following:
1) Open the software authorization: When you get the package, please give us your serial number, and tell us the language and country you will use this machine on. After software is opened. Then you can register and download the software.
2) When you download the software, make sure internet speed is fast. No matter you use WIFI or internet cable.
3) This V+ is very easy to download and install the software. Go to official website: www.dbscar.com. Click "Download" button, then software will be automatically download and install ready.
4) After done, restart the V+ again. Because system will be refreshed. Then you will see all software is installed ready and can use.
2.How to solve Launch X431v+ files deleted before authorization
I haven’t opened the authorization but deleted the files in the Launch X431V+ pad by accident. Then the icon of X431V+ disappeared. How to solve this?
1- open X431V plus authorization firstly
2- in the x431v+ pad, go to the official website ( http://dbscar.com/) and register your pad
3- app there after registration, then download the files you need
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
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