Cummins INLINE INSITE common error and solution
Q: After i finish the installation of 7.6 software, when i open it, it give me prompt: "This version of INSITE has expired. To continue using INSITE, please upgrade it to the latest version.", how to do next? Should i update it?
A: When you meet this prompt. Do not change the computer time. Just need to update it. Here is the new update software for cummins INSITE 7.6.1 and 7.6.2: https://insite.cummins.com/insite/downloads/index.html
Attention: You must update the software to 7.6.1 first, then update it to 7.6.2 second. DO NOT directly update your software from 7.6 to 7.6.2.
Q: Since this cummins needs activation, i want to know how to activate the software, do you have instructions? Can i update Inline 5 to pro version?
A: First, follow the prompt to install the software. After you install the software ready, then follow the following instruction to do, you will get the ID code. Send it to us, we will resend you the activation data.
1) Click the software icon "Cummins insite" on the desktop, then you will see the following prompt to ask you to register the software. Click "OK".
2) Then you will see the following step. Send the PC ID shown on the photo to us. Then we will calculate the activation data based on the ID you send to us. And resend you the information like this: 000065AA034BF5D4XP basic, 002EE71AF64D6074XP pro. Different ID has diferent activation data.
3) After you input the password, click "OK" button again. Then you will see the following prompt: "the basic password was successfully entered". Click "Yes".
Q: After i install the Commins inline 5 inside 7.62 software ready, i can use it smoothly. But since i change the computer time, i get the error, software gives me the Verification code. shown as the photo, what should i do?
A: Software is locked because of you change the laptop time. Please download the unlock software: https://www.mediafire.com/?3bx49gyt8c6atrl. download and install this unlock software on your laptop. Then it will be solved.
Q: Does this software has any requirement for computer?
A: If you buy Insite 7.5 version, then install the software on windows XP system, if you buy Insite 7.6 version, then install it on Win7 system. Please pay attention.
Q: How to solve Cummins INLINE 5 Calibration data can not be shown?
A: See this photo, and do as the photo, then you can solve.
Q: When i open the software, it prompt the software is out of date. Can i update the insite to 8.1?
A: Do not update the software, once you update, you need to activate the software by yourself. If you meet this problem. Please reinstall the system. Then setup computer time to 2015.1.1. After you install the software ready, then do not change the PC time. From 2015.1.1 start to use, when time go to 2015.7.31. then setup computer time to 2015.1.1, and contact us to activate the software again. and go on to use. Every time you meet this problem. use this way to solve.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
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