MAG PRO2 V4.1 setup software and password and common errer
FAQ: Frequently Asked Question
Q: When I open the software, it needs start password? What is it?
A: Yes, it needs password, the password is 12345678.
Q: When I install the software, it asked me the license? What can I do? Just like the following picture shows., the ID is like this 1057-3782-BA76-6BD0-4DCA-6408-FC48-3A10, each mag pro2 has different ID.
A: Don't worry, if you see this picture, please contact us give me the ID, and we will send the license software by email. Following is license software picture:
Q: When i install the software on my XP operating computer, and choose the car model in the vehicle list. Then i click "OK" in the data peocess. At last it prompt the following error, what is the problem?
A: This picture is not the error prompt. This is prompt you to make sure:
1) you use the OBD cable?
2) please check whether you connect the OBD cable succesfully?
3) whether the Ignition Switch is on
After all the three steps have been done, then it signs that it can not work on your car.
1. Be sure to disable/uninstall anti-virus software
Please note,anti-virus software can flag up this item software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our this item software is completely safe and virus free and all other virus scanners confirm this.
If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.
2. Required windows operation system is windows XP
Be sure to setup and run the device software under windows XP. Otherwise the device software and program can be broken or it will fail to work.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
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