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Tcscdp Diagnostic Tool technical support

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TCSCDP Pro+ Dianostic Tool 2015.R3 Equipment Without Bluetooth

TCSCDP Pro+ Dianostic Tool 2015.R3 Equipment Without Bluetooth   Item No. SP175

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TCSCDP Pro+ Dianostic Tool support full system for most main brands car models in the market. Read & Erase Fault Codes & SLR All Systems, check Live Data, ECU Coding / Parameter Adjustments / Component Configuration and so on.

Description

1. What should you pay attention for when you install Tcscdp software?
 
1) Make sure your computer do not install other version autocom or cardiag m8 software. Do not have other software that is not compatible with this Tcscdp software.
2) Your computer system should be compatible with this software

Over 95% customers can install the software successfully. Some cutomers will meet problem when install the software. Tcscdp software is sensitive to the computer. Once there is some influence in computer, software will show error prompt when install the software. That's why some customers say they can install the old version on computer successfully, but cannot install new version on the same computer. For this problem, usually will get the following error prompt:Unknown serial number. Please check that installed version is valid for your type of VCI. Contact your distributor for more information. This is because there is other autocom or Tcscdpsoftware version on the laptop and is not uninstalled clearly. If you has installed other version on the laptop, and want to install new version on the same laptop, then reinstall the system, format the hdd, then install this new version.

    delphi ds150 diagnostic interface bluetooth

If there is the software or your system is not compatible with this Tcscdp software, what will happen?
It will meet the following problem:
1) Software cannot recognize the hardware, means VCI NO Found problem
2) You cannot update the hardware
3) Hardware test result is OK, but you cannot use it to test your car

For these problem, how to solve?
1) If there is other software that is not compatible with this software, reinstall the system and format the hdd. Then reinstall the Tcscdp software again. Why you need to format the HDD? Because if there still have the file in the computer to influence for the software installation, problem cannot be solved successfully.
2) Directly install our XP system and format your HDD. Please ask the XP system link from us.

2. Recent days, one customer tell us the first activation file we send to hin is invalid, for the second time, it is OK. If you meet this problem. Please regenerate this activation file and send it to us, we will activate it for you again. DO NOT close the software before activation. Use the second activation file to activate the software again, then you can use it normally.

3. Forget to copy patch file:

1) When you install the Tcscdp softare. DO NOT forget to copy the patch file to installation content. For different software version, we will make the new installation video to show how to install the software. (obd2express.co.uk) Just follow our video to install the software step to step, every step is essential. Here are two commen error prompt for this.
For error "Operation failed. Please check that installed version is valid for your type of VCI"

delphi ds150 diagnostic



2) Another error prompt for forgeting to copy the patch file to installation properties like this "Invalid Request! Have you patched the installation folder first?"

delphi ds150 diagnostic bluetooth solution

For this two error, copy the patch file to installation properties, then follow the video to regerate the activation and send it to us, use the new activation file we send to you to your software, then problem will be solved.

 
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